We are currently looking for a talented and driven Supervisor, with
experience in premium food and bar establishments to join our team. The Horseshoe is located in the heart of Hampstead , a couple of minutes walk away from Hampstead tube station (Northern Line). It has a real community feel with a great and caring local crowd.
Do
you love being the face of a busy pub, working with and guiding the bar team to
deliver service excellence? Can you skilfully liaise with a strong kitchen team
to deliver a great customer experience?
What's it all about:
- Able to demonstrate a clear
knowledge of our products through genuine recommendations and by ensuring
our food and drink product presentation is always of an outstanding quality
- Able to take responsibility for
your team on shift to ensure service standards and safety/ security
expectations are all met to the highest of standards
- Passionate about training our
team to ensure they have the knowledge needed to provide an unforgettable
experience
- Able to deal with customer
queries quickly and professionally
- Always willing to learn new
skills and explore opportunities, be approachable and encourage ideas
- Able to support the Management
team to deliver set goals
- Able to promote and market the
venue, private hire spaces and events as appropriate to our customers
What's in it for me:
- Competitive rate per hour + tronc
- Training and development
- Career progression and promotion opportunities with regular new openings around the corner
- Get out and about, you automatically get discounts across all our pubs, bars and restaurants
- Team trips, regular incentives and socials – a fun, family atmosphere
- Goes without saying, but we’ll feed you during your shift
- Employee Assistance Programme (EAP) to support you across those tough times
- Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral
- Access your Wages anytime through Wagestream
- Birthdays are for celebrating, so have the day off on us
- Cycle to work scheme
Interested in hearing more?
Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!